Frequently Asked Questions About Live Webinars and Webcasts on Demand

What is the difference between the RRCNA webinars and webcasts?

• RRCNA webinars are live presentations that include opportunity for questions and answers.
   
• RRCNA webcasts on demand are prerecorded and sent as streaming video to your computer. Some webcast presentations were broadcast earlier as webinars, and some are edited conference presentations by noted speakers.

What equipment will I need for RRCNA webinars and webcasts?

• Both webinars and webcasts need a computer with a high speed (broadband) connection.
  For live webinars, the audio comes through a phone line. Besides your computer with a high speed connection, you will need a speaker-phone or a phone with a hands-free option.
   
• For webcasts on demand, audio and video are both delivered by computer so you do not need a separate phone line.

What is a broadband connection?
DSL lines, a cable company line, or a T1 line are all broadband connections. Dial-up connections through your telephone are slower and do not have enough bandwidth to reliably send streaming video such as the RRCNA webcasts.

Can more than one person attend for a single registration fee?
Registration is based on your computer address. That means more than one person can participate during a webinar or webcast. In many schools, colleagues watch on a single computer then discuss content.

NOTE:  Audio for RRCNA's live webinars transmits via phone line, NOT your computer speakers. For best results, you will need a phone with "speaker phone" option, or a "handsfree headset."  If you are watching this session with a group, you will need to be sure your speaker phone has enough volume to reach everyone in the room.

Webcasts (pre-recorded) session deliver audio through the computer so speaker volume usually does not limit group size, but you should always test your computer's audio capabilities before streaming the recording.

Can more than one certificate of attendance be issued?
Certificates of attendance can be downloaded and printed for anyone who attends an RRCNA webinar or webcast.

Why do webcast on demand presentations sometimes hesitate or stop while I’m watching?
Webcast on demand presentations are pre-recorded and are sent to you as streaming video. Usually if a video stops in the middle it is because more information is downloading. It should begin shortly.